Thank you for shopping with Eylra.
We process all orders within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
Estimated Delivery Times
* United States: 5–10 business days
* Canada: 6–12 business days
* United Kingdom: 5–10 business days
* Australia: 6–12 business days
* Europe: 6–12 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or peak holiday seasons.
Order Tracking
A tracking number will be emailed to you as soon as your order has been dispatched.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. Eylra is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery window, please contact our support team and we’ll gladly investigate the issue with the shipping carrier.